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Preamble: Knirpsenland.com operates a home page for commercial purposes under the domain www.knirpsenland.com and offers its customer on these web sites particularly, however not exclusive, child products for sale via the Internet. In addition, knirpsenland.com also offers such products over various Internet sales platforms and in the context of internet-auctions.
1st bases of an agreement All contracts the customer concludes over the Internet or by means of other far means of communication with knirpsenland.com exclusively are based on these General conditions. The customer particularly recognizes these with his order or with his commandment giving (at internet-auctions).
2nd supply and contract end 2-1 The orders of the customer placed by internet-auction or by e-mail in writing by telephone are offers to which the customer in principle is tied a week. The contract takes place by order confirmation or consignment or handing over of the product within this week period. At Internet auctions or other sales against highest bid the contract end takes place respectively for highest bidders with this at the end of the auction automatically. With regard to the completion of a contract under "eBay" these apply to the customer there understandable General conditions of "eBay". 2-2 Possible delivering obstacles are immediately informed about to the customer by knirpsenland.com at the latest however within a week. 2-3 The offers of knorpsenland.com are without engagement and stand under the reservation of the punctual self supplying and availability of the product provided that something else particularly was not agreed on in writing in the individual case. A delivering impossibility or non-compliance of delivery dates because of a complete or partial non-availability of the product justifiable measured the customers after a fruitless expiry of one, however at least fortnightly extension, withdraw from the contract. In this case more detailed rights are not entitled to the customer. 2-4 Partial deliveries are permitted.
3rd revocation right 3-1 Of § 13 BGB will do it has the right, within two weeks, to revoke its declaration of intention turned towards the conclusion of the contract at all goods it over the Internet or under use of other far means of communication at knirpsenland.com has bought or bought at auction provided that the customer consumer according to. This period starts with receipt of the product and this instruction at the earliest. For the preservation of the period the punctual despatch of the revocation suffices. 3-2 Deliveries of custom-designed products which were made after customer specification are excepted from the revocation and right of return. 3-3 The customer is obliged at practice of the revocation right to the return of the product if this can be sent by package. If the moving dispatch as a package is not possible, the repurchase desire of the customer suffices. 3-4 The product has to be returned to knirpsenland.com including all undamaged packing parts and in an insured parcel completely and in a faultless condition. An uninsured mode of transport is considered only when it is small parts or goods of less value which were not sent to the customer by knirpsenland.com with parcel either. The return is carried out at the expense and the risk of knirpsenland.com. 3-5 The customer bears the costs of the purchase return, unless the delivered product does not correspond to the one of him ordered at goods values up to EUR 40,00. If the goods value is more than EUR 40,00, knirpsenland.com takes on the costs for the return of the product. In this case either knirpsenland.com sends one to the customer first of all parcel sticker in form of a "Freeway brand" or refunds the customer the costs of the return together with the selling price. If a customer does not use a "Freeway brand" sent to him for the return to knirpsenland.com, another refund of the reconsigment costs is not then considered. Returns sent constrainedly are not in principle assumed by knirpsenland.com but immediately returned to the sender by the post.
4th refund of the selling price at revocation 4-1 Knirpsenland.com will immediately, however, carry out the refund of the paid selling price as well as the if necessary accrued costs for the return within 10 working days upon moving receipt of the product at the latest. To this the customer has to announce his account at the latest with the return on time. 4-2 A refund of the transportation costs paid by the customer for the sending of the product to him is not carried out unless it is a guarantee case. 4-3 A claim to refund of the complete selling price does not exist if the value of the product by use, this one about the usual check of the product, you decrease by damage to the product or its packing or by other circumstances which the customer has to represent as it would have been possible, goes out for the customer also in a retail shop. In this case knirpsenland.com will carry out one in a discount adequate to the individual case for the decrease in value. In principle, if the decrease in value of the purchase object should be so considerable that knirpsenland.com is a resale by no means or only with insupportable losses possibly for the product, a repurchase of the purchase thing is excluded.
5th prices and forwarding terms 5-1 The prices which were represented at the time of the order on the internet pages are valid it. A correction of obvious mistakes is reserved for knirpsenland.com. 5-2 All prices are in euro and contain the legal value added tax. This is separated certifiable on request of the customer as far as the product not as an "opportunity" of the difference taxation is subject to para. 2 UStG according to § 25 a or as far as a separate identity card is not excluded for other reasons, e.g. at consignment businesses. Applies to customers outside the EU gross for net. 5-3 Packing and transportation costs which the customer in principle carries are added to the prices. 5-4 The dispatch of the product is carried out exclusively against advance payment and to be more precise after choice of the customer against cash on delivery or ahead transfer on the account of knirpsenland.com informed about the customer on time. 5-5 The dispatch of the product to the customer is carried out if possible within seven working days as of in-payment. Unless of this bespoke shapes are. About possible delays the customer is informed about knirpsenland.com. 5-6 If the customer has bought several objects at auction in the context of an internet-auction at different times, then the articles are collected on his request and sent out by transportation costs to the saving together. The customer can, however, collect at most four articles for dispatch technical reasons. Provided that these articles show altogether one weight of more as 31.5 kg, the product is distributed, however, according to the weight on several packages. The dispatch classes and forwarding terms mentioned into number 5.8 are also valid it for collecting purchases in every case. 5-7 With receipt of the order the product is reserved by knirpsenland.com for the customer. If a payment is not carried out within a week as of completion of a contract, then knirpsenland.com reserves another disposal for itself over the product. 5-8 The product is delivered by knirpsenland.com exclusively with the logistics partner
6th reservation of title If in the exception a delivery should not be carried out due to a corresponding written agreement with the customer against advance payment, then the property changes at the delivered product only with a complete payment of the selling price on the customer. This one is not entitles customers at disposals over the product in front of transfer of ownership. As long as knirpsenland.com is still owner of the product, the customer has to inform knirpsenland.com immediately, if third parties assert rights at the product, arbitrary type.
7th guarantee 7-1 In accordance with § 437 BGB, at first the customer has at lacks of the delivered thing only a claim to after-fulfilment, i.e. he can demand the improvement of the delivered thing or a substitute delivery after his choice. The customer has the duty to inform about the made choice knirpsenland.com in clear form. The further legal liability benefit entitlements, like reduction of the selling price and resignation of the contract, are entitled to the customer only after two unsuccessful after-fulfilment tests of knirpsenland.com. 7-2 The legal guaranteed periods are valid it. 7-3 In principle, guarantee rights are excluded at goods, which when faulty or when historical particularly sells collector's items without function guarantee and when such were particularly described so therefore the customer knew the missing functionality in front of completion of a contract. 7-4 Knirpsenland.com indicated for the function and application of new and second-hand goods or gives another technical information after the best conscience and due to existing experiences. These details do not represent any composition guarantee for the product, however, in principle. 7-5 Every return of a faulty product requires the previous coordination with knirpsenland.com to be able to check, whether the guarantee effort if necessary cannot be minimised opposite a return of the product by sending spare parts to be built-in more correspondingly and of the customer easily itself. If a return of the product is agreed on, then this has to be complete. 7-6 Knirpsenland.com is authorized to make performances dependent from guarantee that the customer returns the faulty product before to knirpsenland.com and makes a check of the complaints possible. Proves that an error is not ascertainable despite a thorough examination or proves, that the fault was caused by the customer itself are liability benefit entitlements impossibly. The product is, then returned to the customer in faulty condition it is he has in writing agreed to the take-over of the repair and transportation costs before, then. 7-7 As a guarantee proof the presentation is enough for a copy of invoice.
8th damages in transit 8-1 In principle, damages in transit only then can be appreciated if them knirpsenland.com of the customer immediate, at the latest however 48 hours after receipt of the product, being announced in writing or by e-mail, in which it depends on the punctual despatch of the advertisement to the compliance with a time limit. 8-2 At shipments which is transported by the parcel services is of the outside visible, and only at package opening ascertainable damages in transit immediately after receipt of the shipment in form of a writing down known announce. This is incumbent the customer just like the immediate communication of the damage in transit to knirpsenland.com. A violation of these incumbencies has the exclusion of a compensation entitlement the consequence. 8-3 If the customer has informed in the period of number 8.1 that this one damages goods on the forwarding route or has been lost, then knirpsenland.com will immediately register compensation entitlements opposite the cause or put form ps 58 enquiry for the product with regard to the whereabouts. Knirpsenland.com is not obliged to carry out a substitute delivery to the customer or to refund the selling price to the customer as long as the damage in transit was not stated obviously or not completed the investigation method yet. The buyer is obliged to report a damage in transit to the responsible haulier with a writing down and to inform knirpsenland.com about it.
9th liability In principle, the exclusion of liability does not apply to damages from the injury of the life, the body and the health of a man.
10. Acts of god In case knirpsenland.com cannot render the owed service due to acts of god (particularly war, natural disasters) knirpsenland.com is freed for the duration of the hindrance of the obligation. Knirpsenland.com is the type of the order or due to acts of god the customer by no means, so is delivery of the product longer than a month entitled to the resignation of the contract. In this case broader rights are not entitled to the customer.
11. Other 11-1 Agreements in the individual case deviating from these conditions or completing these conditions require the in writing to their effectiveness. 11-2 Knirpsenland.com will take all protection of data privacy legal requirements, particularly the specifications of the tele-service data protection law, into account. 11-3 As for the rest the legal regulations are valid. 11-4 German law is valid it. The validity of the "convention of the united nations" over treaties on the international goods purchase of April 11th, 1980 is excluded. 11-5 Place of performance is the corporate centre of knirpsenland.com. Place of jurisdiction for all disputes from the contractual relationship is hall provided that the customer "businessman" is BGB according to the § 14. In all other cases the legal place of jurisdiction is valid.
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